Responsible Gaming

We care about your wellbeing. Gambling should be fun — know when to stop.

Gambling can be addictive. Never gamble with money you cannot afford to lose. If you or someone you know has a gambling problem, please seek help immediately.

Self-Exclusion

Temporarily or permanently lock yourself out of your account. You can request exclusion for 1 week, 1 month, 6 months, or permanently.

Request Exclusion

Deposit Limits

Set a daily, weekly, or monthly deposit limit to help control your spending. Limits take effect immediately when lowered.

Set Limit

Cooling-Off Period

Take a break for 24 hours, 7 days, or 1 month. During this period you cannot place bets or deposit funds.

Take a Break

Betting History

Review all your betting and transaction history at any time. Transparency helps you stay in control.

View History

Signs of Problem Gambling

You may have a gambling problem if you:

  • Spend more money or time on gambling than you intended
  • Chase losses by gambling more to win back what you've lost
  • Gamble to escape problems, relieve stress, or change your mood
  • Lie to family or friends about how much you gamble
  • Neglect work, studies, relationships, or bills because of gambling
  • Borrow money or sell possessions to fund gambling

Where to Get Help

BeGambleAware
Free, confidential help and advice for anyone affected by gambling.
begambleaware.org
Gamblers Anonymous Kenya
Support groups and fellowship for problem gamblers.
Contact via us
Mathare Social Justice Centre
Mental health and addiction support services in Kenya.
msjc.net
Eurobet Support
Our team can guide you to self-exclusion or refer you to resources.
support@eurobetarena.com

Eurobet pledges: We will never send promotional material to anyone who has self-excluded. We do not target advertising at vulnerable or at-risk individuals. We comply fully with BCLB responsible gambling guidelines.