License & Regulatory Information
We operate transparently and in compliance with applicable laws.
Eurobet – Licensing Information
Eurobet (https://eurobetarena.com) is operated by Eurobet Arena Limited, a company incorporated in Kenya.
Regulatory Compliance
Eurobet operates in compliance with the Betting, Lotteries and Gaming Act (Cap 131) of Kenya, regulated by the Betting Control & Licensing Board (BCLB).
We are committed to:
- Fair and transparent betting operations
- Secure handling of customer funds
- Anti-money laundering (AML) compliance
- Know Your Customer (KYC) verification where required
- Responsible gambling practices
Responsible Gambling Commitment
We take responsible gambling seriously. Our platform is strictly for individuals aged 18 and above. We offer tools to help you stay in control:
- Self-exclusion (temporary or permanent)
- Deposit and wagering limits
- Reality checks and session time limits
- Links to professional gambling support organisations
Need help? Visit our Responsible Gaming page or contact the National Council on Problem Gambling Kenya.
Data Protection
All customer data is stored securely and processed in accordance with Kenya's Data Protection Act 2019. We do not sell or share personal data with third parties except as required by law or as described in our Privacy Policy.
Dispute Resolution
If you have a complaint, please contact our support team at support@eurobetarena.com. We aim to resolve all complaints within 5 business days. Unresolved disputes may be escalated to the BCLB.
Gambling involves risk. Only gamble what you can afford to lose. Gambling can be addictive — please play responsibly.