Privacy Policy | Eurobet

1. Information We Collect

We collect information you provide when registering (name, email, phone number), and data generated by your use of the platform (bet history, deposits, withdrawals, device and browser information).

2. How We Use Your Data

To operate your account and process transactions
To verify your identity (KYC) as required by law
To send transactional emails and SMS (deposit confirmations, bet results)
To detect and prevent fraud and money laundering
To improve the platform and personalise your experience

3. Data Sharing

We do not sell your personal data. We may share it with:

Payment processors (M-Pesa / Safaricom) to facilitate transactions
Regulatory authorities (BCLB) when required by law
Fraud prevention services

4. Data Retention

We retain your data for as long as your account is active and for up to 7 years after closure as required by Kenyan financial regulations.

5. Your Rights

Under Kenya's Data Protection Act 2019, you have the right to access, correct, or delete your personal data. Submit requests to support@eurobetarena.com.

6. Cookies

We use session cookies to keep you logged in and functional cookies to remember your preferences. We do not use third-party advertising cookies.

7. Contact

For privacy-related inquiries: support@eurobetarena.com